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LILAC Document Help
Autoglass > Allocations
This document establishes the number of permissable replace, and other service activities, AM then PM, (ie glass chip repair) on a given day, within a month. Values in the yellow fields of this table are reflected as available in an online Quote and Book portal.
The non editable 'Used' columns are the associated number of permitted allocation used.
The non editable 'Used' columns are the associated number of permitted allocation used.
** In the case of both Autoglass and MekElek, Allocations are only used / consumed via Book It the QnB Tool if logged in to QnB as a Call Centre Operator.
Call Centre Operators are established in Head Office at: Documents > Autoglass > Call Centre Operators.
When logged into the QnB Tool as a regular LILAC User, Allocations are not used / consumed via Book It the QnB Tool. This would typically / in some cases be the scenario for a Branch Manager (ie a Manager may not be a Call Centre Operator).
Call Centre Operators are established in Head Office at: Documents > Autoglass > Call Centre Operators.
When logged into the QnB Tool as a regular LILAC User, Allocations are not used / consumed via Book It the QnB Tool. This would typically / in some cases be the scenario for a Branch Manager (ie a Manager may not be a Call Centre Operator).
Use the PM check box to display and populate available fields in the afternoon and evening.